Google Business Profiles Allows For An Additional Review After Appeal Is Denied

Google has updated its help document on how to fix suspended or disabled Google Business Profiles to explain that you can now “request an additional review to a denied request.” Google actually added a lot more detail to this help document.

Sherry Bonelli spotted this update and wrote on X, “Now if you were denied by the GBP Appeals tool, you can request a second review.”

The document now says:

Request an additional review to a denied request

Only if your reinstatement request is denied, we may be able to do an additional review to prove your eligibility. You can submit an additional review to a denied request. You can provide additional evidence that wasn’t added with your original appeal. View the types of evidence that can strengthen your appeal process.

If you’re located in a European Economic Area (EEA) member state or territory, you may have additional redress options. Learn more about those potential options.

Here is her post:

Now if you were denied by the GBP Appeals tool, you can request a second review! https://t.co/fmO0AIBaQL @rustybrick pic.twitter.com/eYsIq1hpN9

— Sherry Bonelli (@sherrybonelli) March 15, 2024

Now, Google also made a number of other changes, I think because the appeal process was appeal process was massively updated over the past few months. So now the help document talks about:

• Prepare your evidence for the appeal
• Submit the appeal
• Appealing for more than 10 Business Profiles
• Check the status of an appeal
• Request an additional review to a denied request
• Fix issues with a reinstated profile

So there are a number of changes to the document.

Here is a screenshot of the new/current document:

Compare that to the old one:

Forumd discussion at X.