Google has accidentally removed legit, policy-abiding reviews submitted by Local Guides from Google Maps. Google acknowledged the issue and said it is working on reinstating those reviews over the next few weeks.
What happened. According to Google’s Local Guides Connect blog, Google said they are “constantly improving our moderation system to keep policy-violating content off the map.” With those efforts, Google said its “protections took down more than expected policy abiding reviews from a set of Local Guides.” Google added that they “acknowledge that this change has affected a lot of your accounts,” and is working to restore the reviews that were impacted.
Fixing the issue. Google said, “as part of our efforts to resolve this situation, we have launched an update to our protections to fix them.” Google added that the search company “will also automatically reinstate” any of the policy-abiding reviews over the “next few weeks.”
What if your review is not reinstated. Google said if your policy-abiding review is not reinstated, then you can submit a request through this form to challenge the decision.
Why we care. If you noticed your reviews are not going through as a Local Guide, Google says to continue to post reviews as normal, and they will automatically fix the issues. At least, you can hope Google does, and if not, you can always request Google to manually review your submission.
So you may see a number of reviews previously not listed on your business show up in a few weeks when Google reruns its review protections.
This is a programming note that I will be completely offline for the last days…
WordPress announced the rollout of Studio by WordPress, a new local development tool that makes…
Google updated their guidance with five changes on how to debug ranking drops. The new…
Google has officially completed its March 2024 Core Update, ending over a month of ranking…
Here is a recap of what happened in the search forums today, through the eyes…
The Google March 2024 core update finished a week ago and Google did not tell…
This website uses cookies.
Leave a Comment