Microsoft has announced that they’ll be moving to a new feedback platform in October. The goal of the feedback platform is to help Microsoft listen and gather feedback, while pushing feedback to their engineering teams for action.
In Microsoft’s current tool, users can submit ideas, such as feature requests or suggestions and other users can vote on the feedback that they would find useful. The feedback posts also include the current status from the engineering team.
For example, the current status could include: “Almost Done – In Pilot”, “Working on It”, “Not in Our Plans Right Now”, or “Tell Us More”, the last of which is, of course, a request for more information about the idea. The feedback ideas marked “Working On It” typically include estimated time to completion, as well.
What Can I expect With the New Feedback System?
While Microsoft is moving to a new platform, it sounds as if the user experience will be fairly similar for users.
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The new feedback platform will still allow users to share feedback publicly, receive votes from others, and vote on other feedback that they would like to see implemented.
